With the impact of the global recession continuing to squeeze and reshape economies around the world, public administrators are facing up to the challenging task of developing more innovative solutions to protect essential public service delivery frameworks and buffer the public sector reform process in the face of deep financial cuts.
There has been much debate in trying to define what public sector reform is, and how it should be implemented. The United Nations Economic and Social Council, in its 2006 paper, stated that "public sector reform consists of deliberate changes to the structures and processes of public sector organizations with the objective of getting them to run better. Structural change may include merging or splitting public sector organizations while process change may include redesigning systems, setting quality standards and focusing on capacity-building".
In terms of service delivery, governments around the world have to balance resources and investment with results and outcomes. Public Administration itself, whether at local, regional, federal, or national levels, comes under increasing public scrutiny as citizens come to regard this aspect of national activity in the same way as any other – one from which they expect efficiency, accountability, productivity and responsiveness. In order to meet citizen’s demands and to operate within the present financial constraints, public administrations are having to embrace reform.
* As defined by The International Centre for Parliamentary Studies (ICPS) which carries out a substantial amount of work to support administrations across the world in their efforts to bring about change and reform, providing a range of different services.